FREQUENTLY ASKED QUESTIONS What are the advantages of block level replication? Compared to file level replication, which requires the entire file to be copied during the replication process, block level replication will copy only changed blocks within the file during replication. Therefore, replicating at the block level provides significantly reduced bandwidth requirements. Additionally, replicating at the block level decreases the overall timeframe for replication, speeding up the entire process.
Is this a backup solution? Data Reflector© is not a backup solution. Data Reflector© augments your current backup solution, providing the ability to have your data securely residing and ready for remote connectivity.
How is data accessed on the replication server? Access is typically provided via a secure VPN/PPTP connectivity solution.
Is there a trial version of Data Reflector© available? Yes, a 30 day trial version of the Data Reflector© software is available upon request. Please contact us at (610) 617-0300 or visit our website at http://asktech.com/DataReflector.html.
Why should I be on maintenance? Since we are constantly improving the Data Reflector© software by adding new features and enhancements, we strongly recommend that all customers subscribe to the annual software maintenance program. This will ensure that you take full advantage of all new software updates and releases. Also included with the annual software maintenance program is unlimited telephone and web-based support during normal business hours (8:30am thru 5:30pm EST).
How are international orders processed? International orders are sold either directly to the end user or through the reseller channel. Orders are taken and shipped via Credit Card payment only. Freight charges for the media kit will apply.
How do I become a reseller? Please visit
the link below, and follow the instructions to become a reseller.
What operating systems does the software support? Currently, Data Reflector© is supported under the following operating systems:
It is necessary for the Production server and the Replication server to run on the same OS? No, it is not necessary for the production server and replication server to be running the same operating system as cross platforms are fully supported. How does Data Reflector© handle the replication of databases? When dealing with database languages such as Progress, Informix, and Oracle, the database should be closed first. Once the database is closed, the data is then exported and replicated to the replication server.
What happens when in the middle of a replication, the connection hangs and it needs to be restarted? Does the replication process restart automatically? Will the entire replication process need to start over again or will it pick up where it left off? In the next
release, if the connection were to hang, Data Reflector©
will restart the replication process immediately once the connection resumes.
With the use of synchronization, Data Reflector©
will know where it left off and resume the replication process from that
point. |